Troubleshooting - Oculus Switchback 5839-023Updated 11 days ago

• Halo not Powering On / Flickering 

  • Ensure Included Y-Adapters are plugged in correctly between Halo Plug, Jeep Harness, & Jeep Bulb Socket Adapter

• White Halo not Powering on Automatically 

  • The halo is plug & play with the factory Park Light / Turn Signal Bulb Harness. There is no Auto function at that bulb, therefore, it's not possible to make the white halo automatic.

• There have been reports of a few occurrences/issues that have been linked to canbus errors for these. Occurrences known are:

  • bulb out error

  • shutting down of park lights / DRL

  • pulsating / strobing of white function

  • Turn signal hyperflash 

  • If you are experiencing any of these issues please reach out to customer support. 

• The 5839-023 will not work with the SPORT model Jeeps without a programmer.

  • If you run into this issue you may offer an exchange to a different style Oculus. If there is a price difference suggest offering a store credit for the difference. See Missy or Britt for any questions. 

• If installing on a Jeep with halogen fender turn signal bulbs - LED turn signal bulbs may be needed to prevent hyper flashing or dash errors. 

  • Jeeps with the halogen fender turn signal bulbs may experience this issue. To prevent hyper flashing or dash errors, LED turn signal bulbs may need to be installed. You can find our LED turn signal bulbs here: https://www.oraclelights.com/collections/product-price-is-less-than-50/products/oracle-2018-2019-jeep-wrangler-jl-turn-signal-bulb-single?_pos=3&_sid=a84268aa3&_ss=r 

  • This excludes Sport Models that use 5111-023

• This style plugs into the Fender Harness and utilizes its Park Light and Turn Signal functions.

  • The white part of the Oculus will work as a parking light not ignition. 

  • If you do not want the fender lights (fender relocation) they would remove the plug from the turn signal/parking light harness side. 

• Customer states the main headlight LED works, the OEM fender lights work, but the halo does not work for white or amber:

  • Have the customer send a photo of the harness to compare to photo below:
    

    

    
    

If you are experiencing any issue with the turn signals AND have an aftermarket fender, this is most likely what is causing the issue with our turn signal.

You can try a Tazer and/or contact the fender manufacturer.